Showing posts with label effective communication. Show all posts
Showing posts with label effective communication. Show all posts

Saturday, December 25, 2010

COMMUNICATION

All communication does not revolve around language, it happens on so many other levels as well, such as body language and facial expressions. Today I would like to discuss the most important tool of non-verbal communication that is facial expressions.

Facial Expressions are Learned or Hereditary?
The facial expressions we make to show or hide our emotions are hardwired into our brains rather than learned during life, a study has concluded. The U.S. researchers found that blind and sighted athletes made the same expressions when they won and lost.

The faces we pull when we are happy, sad or angry may be passed from generation to generation, according to researchers.

In a research, it was discovered that the blind volunteers had never seen their relatives’ faces before; their facial expressions were extremely alike. The strongest correlation was for the negative emotions.

It shows that smiles and scowls are present in our genes.

Tuesday, December 21, 2010

FACE IS THE CURRENCY OF ADVANCEMENT

“Face” – a cliché, but it is so true- is the currency of advancement. It is like a social bank account. You spend it, you save it and you invest. When you take away somebody’s face, you take away someone’s fundamental sense of security. You make someone lose face if you make them feel that they are given a wrong or silly answer.

We should understand during the communication with people that it is all about face- giving face, getting face, saving face and not letting that person lose face- then we are all covered.

A person’s face can do more than mirror the individual’s mood. It can create a mood for that individual. So be careful and set the tone for your day with a happy, confident face and good things are likely to follow.
Before you are ready to face a client, boss or competitor, you have got to think about one thing: your face! Put your best face forward during interview, sales call meeting agenda, speech, business communication etc. For effective communication, this is considered a magic tool.

Never forget that the face includes the eyes. Cicero said it well: “The eyes are windows to the soul”. If you are hiding something, but your eyes always speak truth.
Here I am going to tell you different eye movement depicts what?

  • Shifty Eyes- it shows you are hiding something.
  • Blink Eyes excessively- it shows you are insecure.
  • Steady Eye contact- it reflects credibility.

I hope, all this information will help you to understand that the Etiquette of “saving face” is still true.


In next post, I shall discuss how to communicate with impact.